“We started meeting with Rick in April. We had been struggling -- we had been through three incubators, and yet we were still not selling our product. The company at that time consisted of just me and my husband, and we were lost at sea on how to accomplish all that we dreamed. Rick listened to us. He set what seemed like modest goals. We were going to meet once a week. We had homework. Within two weeks, we had a significant plan. By the end of the six weeks, we had a customer service plan, a long-term testing plan, and had started to think like business people. Shortly thereafter, we had our first sale. Our team has grown now to 5 in addition to the two of us. We have a vision, a plan, and we will officially open, less than six months after meeting Rick. We continue to work with him.
His kindness and smartness guides him. His expertise helped us to set priorities and get the job done. Moreover, he did not waste our time or bully us or divide us. He saw us each as individuals and as a team. He helped us grow stronger, and because we were not struggling so much, also happier. We not only dream now, but know that the dreams can be put into action and accomplished, thanks to Rick."